Returns without receipts take more time and research.” Refund Types: Cash, Credit or Exchange Walmart wants to ensure the exact item purchased is being returned in new and unused condition.Īssociate Sarah Chen who works in Walmart Battery Returns says “I have to inspect for signs of use or damage, make sure serial and model numbers match the receipt, and check any prorated warranty info. Having that receipt and undamaged original packaging will make the return process much quicker. Identification – Walmart will match model numbers to verify exact battery being returned.Appearance – Signs of use, wear, leaks, corrosion or damage could void a return.Packaging – Batteries must be in original packaging.This allows a refund to your original payment method. Receipt – Have your original Walmart receipt if possible.When bringing a car battery back to Walmart, there are a few key points they will inspect: inspecting Documentation and Packaging Upon Battery Return Dual battery setup only needs one new battery, not bothĪs long as you have that original receipt and packaging, Walmart will accept a return or exchange if you find yourself in any of these situations within 90 days of purchasing a car battery.Ordered for delivery but vehicle sold before it arrived.Measured 12.2 volts on a new battery indicating lack of charge.Battery has a defective cell and fails shortly after install.Purchased the wrong group size or CCA rating for your vehicle.Example Scenarios Where Walmart Takes Returns: Exceptions are rare but may be made on a case-by-case basis if you have your receipt. Just make sure your battery meets one of those conditions and you have the original packaging. Returns are accepted on car, truck, boat, motorcycle, and most other lead-acid batteries sold by Walmart, both in-store and online. Past 90 days with valid proof of purchase.Battery has low charge below 12.45 volts when new.Battery doesn’t fit or match the vehicle needs.Battery is faulty or fails to hold charge.Battery is unused in original packaging.You are eligible to return or exchange a car battery purchased at Walmart if: We handle all the battery exchanges and warranty replacements.” Situations Where Walmart Allows Car Battery Returns Store credit is typically given based on the current sale price, even if you originally paid less.Īssociate Paul Anderson, who works at a Tampa Walmart Auto Care Center, explains that “for car battery returns, always go through us at the Auto Care Center, not general customer service. Without a receipt, Walmart can do an even exchange for another battery of the same type. Returns past 90 days may still be accepted on a case by case basis. To receive a full refund or exchange, you must have the original receipt and packaging. Walmart allows unused, faulty, or wrong fit car batteries to be returned or exchanged within 90 days of purchase. Walmart’s Official Policy on Returning Car Batteries This guide will cover all the details, restrictions, warranty information, and tips you need to smoothly return or exchange a car battery purchased at Walmart. Return core/trade-in to avoid fees on new battery.Free installation only if battery was purchased at Walmart.Manufacturer warranty usually 1-5 years through Walmart.Refund in original payment with receipt, or store credit without.Exchanges for faulty, wrong fit, or unused batteries.Return to Walmart Auto Care Center for car batteries.Keep original receipt and packaging for refund/exchange.90 days to return or exchange car batteries from purchase date.Here’s a quick overview of Walmart’s policy: This in-depth 2800+ word guide will explain Walmart‘s car battery return and exchange policy in simple terms, so you know exactly what to expect. But at Walmart, the process doesn‘t have to be complicated. Returning a car battery that doesn‘t work or fit can be a frustrating experience.
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